Service or Supplies: 866-754-7677

  • Help Desk
    Services

    Who Offers Computer Help Desk & IT Help Desk Solutions For Large to Small Organizations?

    Benefits of Our NOC & Help Desk Services

    • Improved communication – You can direct all your IT needs to one core team. The helpdesk team will respond to the request, use the appropriate resources to find a solution, ensuring full accountability always.
    • Faster resolution – Our engineering team is fully engaged in all alerts, inbound calls and messages via common tools. Everyone is involved with every support request from the beginning to the end of the process and issue escalation is seamless.
    • Improved quality control – Because our NOC and client help desk staff work as teams. It is easier for management to ensure that everyone has the information and tools they need to fulfill request tickets with the quality support that you expect.

    Looking to improve the performance of your IT infrastructure? We’re ready when you are.

  • 24/7 Monitoring

    Organizations Large and Small Require Much More From Their Information Technology Systems. Having Trustworthy & Professional Technology Infrastructure Management Solutions Is An Absolute Must.

    For many organizations, their network has become the primary method of communicating with their customers, vendors, and employees. As a result, it is crucial to enduring that the network infrastructure is always available and operating at peak efficiency. If any critical device on the network suffers an outage, the downtime results in lost productivity for the entire organization. The ability to predict, quickly identify and resolve problems in the network infrastructure is the cornerstone to maintaining peak performance. Implementing technology management systems aimed at achieving optimum performance can be a costly and cumbersome task that is generally reserved for large companies.

    Remote Management Services offer a level of IT support that improves the reliability and performance of business technology by continuously monitoring and proactively managing IT systems. These services also enable rapid resolution of unforeseen technical issues and produce meaningful activity reports that help quantify the business value of technology investments and improvements.

  • Backup & Recovery

    Companies must ensure that employees always have access to company data and can continue to work.  Threats to this data include disk failure, and ransomware which is computer malware that encrypts data that can only be unlocked by paying a ransom.

    Does your company have a robust backup and disaster recovery process that provides regular local and remote backups?  By having a local backup we can quickly restore your data.  A remote backup is available for additional protection.

    Built-In Disaster Recovery For Business Continuity

    • Data encrypted and securely stored
    • Automatic daily backups
    • SSAE 16 Compliant business process controls and infrastructure
    • Applications and data always available from any locations, any time

    Ready to elevate your business Backup and Disaster Recovery plan? We’re ready when you are.

  • Virtual
    CIO

    RMC Managed IT Services can help fill those IT resource gaps with our portfolio of cost-effective managed services. Network performance, server and desktop management and security challenges – wherever you need help, we’re ready to provide it.

    • Common Challenges
    • Limited resources
    • Budget restraints
    • Risk mitigation
    • Security vulnerabilities
    • Legacy systems
    • Disaster recovery

    Our unique approach to providing technology consulting services allows you the ability to cost-effectively retain the highest-quality, most technically proficient Engineers, Developers, Project Managers, and Technicians. Allow us to create a technology roadmap that will support and help you realize your organization’s goals.

Core Technology Solutions

Who Offers Computer Help Desk & IT Help Desk Solutions For Large to Small Organizations?

Benefits of Our NOC & Help Desk Services

  • Improved communication – You can direct all your IT needs to one core team. The helpdesk team will respond to the request, use the appropriate resources to find a solution, ensuring full accountability always.
  • Faster resolution – Our engineering team is fully engaged in all alerts, inbound calls and messages via common tools. Everyone is involved with every support request from the beginning to the end of the process and issue escalation is seamless.
  • Improved quality control – Because our NOC and client help desk staff work as teams. It is easier for management to ensure that everyone has the information and tools they need to fulfill request tickets with the quality support that you expect.

Looking to improve the performance of your IT infrastructure? We’re ready when you are.

Organizations Large and Small Require Much More From Their Information Technology Systems. Having Trustworthy & Professional Technology Infrastructure Management Solutions Is An Absolute Must.

For many organizations, their network has become the primary method of communicating with their customers, vendors, and employees. As a result, it is crucial to enduring that the network infrastructure is always available and operating at peak efficiency. If any critical device on the network suffers an outage, the downtime results in lost productivity for the entire organization. The ability to predict, quickly identify and resolve problems in the network infrastructure is the cornerstone to maintaining peak performance. Implementing technology management systems aimed at achieving optimum performance can be a costly and cumbersome task that is generally reserved for large companies.

Remote Management Services offer a level of IT support that improves the reliability and performance of business technology by continuously monitoring and proactively managing IT systems. These services also enable rapid resolution of unforeseen technical issues and produce meaningful activity reports that help quantify the business value of technology investments and improvements.

Companies must ensure that employees always have access to company data and can continue to work.  Threats to this data include disk failure, and ransomware which is computer malware that encrypts data that can only be unlocked by paying a ransom.

Does your company have a robust backup and disaster recovery process that provides regular local and remote backups?  By having a local backup we can quickly restore your data.  A remote backup is available for additional protection.

Built-In Disaster Recovery For Business Continuity

  • Data encrypted and securely stored
  • Automatic daily backups
  • SSAE 16 Compliant business process controls and infrastructure
  • Applications and data always available from any locations, any time

Ready to elevate your business Backup and Disaster Recovery plan? We’re ready when you are.

RMC Managed IT Services can help fill those IT resource gaps with our portfolio of cost-effective managed services. Network performance, server and desktop management and security challenges – wherever you need help, we’re ready to provide it.

  • Common Challenges
  • Limited resources
  • Budget restraints
  • Risk mitigation
  • Security vulnerabilities
  • Legacy systems
  • Disaster recovery

Our unique approach to providing technology consulting services allows you the ability to cost-effectively retain the highest-quality, most technically proficient Engineers, Developers, Project Managers, and Technicians. Allow us to create a technology roadmap that will support and help you realize your organization’s goals.

Employees & Growing
445

Employees & Growing

Service Professionals
200

Service Professionals

Customers & Growing
40000

Customers & Growing

What Can Ray Morgan’s IT Solutions Do For You?

Network Support Managed IT

There are always system changes that most IT admins rarely experience but could have a big impact on production. Ray Morgan Managed IT Services has the knowledge and expertise to approach these situations with confidence.”

G Gary Gaffney – VP of Technology, Fifth Sun

Business Technology Management

Is Technology Improving Your Business Or Obstructing Growth?

  • How are you currently utilizing technology to achieve your business goals?
  • How are your Network and IT needs currently supported? Do you have an in-house staff or do you outsource your IT?
  • When was the last time you had an assessment of your IT infrastructure?
  • Would your business be able to continue operating after a major disaster or in-house technology crisis?
  • How much are you paying per month for your internet and phone services?
  • Do you find yourself spending time worrying about your technology when you should be growing your business?
Schedule My Complete IT Evaluation

Cost-Effective IT Services That Work

Don’t waste your valuable time on mundane tasks. Let RMC Managed IT Services look after every day IT management chores while you pursue the big-picture strategy.

  • Challenges

    • Limited Resources
    • Budget Restraints
    • Risk Mitigation
    • Security Vulnerabilities
    • Legacy Systems
    • Disaster Recovery
  • Solutions

    • Digital MFS
    • Hardware
    • Virtual Backups
    • Disaster Recovery
    • Managed Security
    • IT Management
  • Outcomes

    • Budget Control
    • Cost Savings
    • Internal IT Focus
    • Redundancy
    • Employee Productivity
    • Security Protection

Important Tech News & Articles

  • Ransomware Alerts
  • Threat Assessments
  • Technology Updates

A Lawyer’s Guide To Preventing Technology Headaches

Downtime, compromised data, security breaches, and slow-running technology cause big headaches for today’s attorneys. After all, time is money, especially if you work under a billable-hours system. You can’t afford to sit idle when technology doesn’t work. If your competitors use today’s more efficient IT solutions, they’ll blow right past you and take your clients

Is Your Company Compliant with California’s “Shine the Light” Law?

Recently, several big class-action lawsuits have been filed in California over whether adequate notices are being given to consumers when their personal information is sold. With the major controversy surrounding Facebook and the use of its users’ personal information during the 2016 presidential campaign, the public has become more aware and informed about this topic.

Need Solid Network Performance, Server & Desktop Management, and a Secure Technology System?

The Ray Morgan Company Is Here To Help.

RMC Managed IT Services will help fill those IT resource gaps with our portfolio of cost-effective managed services. Network performance, server and desktop management and security challenges – wherever you need help, we’re ready to provide it.

Our job is simply to keep an eye on day-to-day issues – managing maintenance and reporting, ensuring you have all the current upgrades and responding quickly to any interruptions.

Don’t waste your valuable time on mundane tasks. Let RMC Managed IT Services Business Technology Support & IT Services look after every day IT management chores while you pursue the big-picture strategy.

IT gets tougher all the time, managing increasingly complex needs with limited resources and so many competing priorities.

Maybe it’s time for some targeted, affordable help.

Keeping your business reliable and securely connected – wherever and whenever people need to communicate – can strain your budget, tax human resources and cause crucial projects to slip past their deadlines. Your entire IT mandate can come down to monitoring network operations, safeguarding against downtime and giving people access to a growing array of applications.

RMC Managed IT Services can help fill those IT resource gaps with our portfolio of cost-effective managed services. Network performance, server and desktop management and security challenges – wherever you need help, we’re ready to provide it.

Our job is simply to keep an eye on day-to-day issues – managing maintenance and reporting, ensuring you have all the current upgrades and responding quickly to any interruptions.

Don’t waste your valuable time on mundane tasks. Let RMC Managed IT Services look after every day IT management chores while you pursue the big-picture strategy.

As your business grows and you need to expand your technology resources, RMC Managed IT Services can show you how to minimize capital expenditure, reduce your IT operating expenses and provide you with a backup and disaster recovery strategy.

Data Backup Services

1. Backup & RecoveryIn today’s digital landscape, top IT security solutions are essential, not optional. Your business and your clients both demand secure data storage and protection from cyberthreats.

Strategic IT Management

2. vCIOMaintaining an operational office can be a challenge from a technical standpoint. The IT experts at Ray Morgan can take that burden off of your hands so that you can focus on the business itself.

Network Support

3. 24/7 MonitoringYour technology will always be online and operating at peak efficiency with 24/7 monitoring and response. The best way to avoid IT problems is to prevent them before they cause downtime or delays.

Computer Help Desk

4. Help DeskNever find yourself stranded with a tech problem or IT issue again. Our help desk and NOC support ensure that your business technology is there when you need it, so you don’t have to worry.

Ray Morgan Company is Ready to Help.

RMC Managed IT Services can help fill those IT resource gaps with our portfolio of cost-effective managed services. Network performance, server and desktop management and security challenges – wherever you need help, we’re ready to provide it.

Contact Your Next IT Services Team.
(866) 754-7677

Schedule Your IT Assessment and Learn How to Increase Growth and Profitability While Cutting Costs!

Make the Change to California & Nevada’s Most Trusted IT and Computer Services Company

If you’re looking to eliminate the stress, headaches, and hassles that come along with rapidly evolving technology trends, choose us as your trusted partner.

3131 Esplanade, Chico, CA 95973 800-640-6065 info@raymorgan.com